Trusted by industry leaders across Australia and New Zealand
IN NUMBER
Years Working with Retailers
New Stores Delivered Globally
Current Clients
Adrian Black has worked in and around the retail industry for over 35 years. Having worked closely with 150+ brands from retail start-ups through to global market leaders, Adrian has seen what it takes to achieve success and how to deliver strategic improvements.
Ten years later, Adrian launched Ticked Off which has become Australia’s leading retail facilities management solution saving time and money for brands large and small.
"It feels like decades since my initial returned cold call, same day site inspection and subsequent project and design discussions with BLR. While for many tier one retail design groups, a single independent store design and fit out project of this type is overlooked in most cases. However, in our case, BLR took on this specialised project and delivered. First and foremost, BLR understand retail and placed considerable emphasis on understanding the nuances of the retail category that we operate within while also interpreting our broader vision that we had for the project. BLR worked to budget in a challenging site. The final result was a store design and fit out that met our requirements across function, retail performance and brilliant design in equal measure. I would be happy to discuss with potential retail clients, large and small, our firsthand experience with BLR. Outstanding retail store design is a critically important investment in the future success of a retail business. Black Line Group provides retail design services that delivers on this front."
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
CEO / Managing Director / Mentor / Board Director
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload, speed up the process of repairs, and control our maintenance costs."
James Glassson,
CEO, Glassons Australia
"From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Efficiency at our fingertips! Ticked off is the Uber of maintenance! This service has the ease of logging your jobs, being notified when and who will be completing your work."
Elaine Laurel,
M.J. Bale
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“You can’t build a reputation on what you are going to do.”
Henry Ford.