Creative thinking, strategic leadership and operational results for your brand and portfolio of retail stores.
Creative thinking, strategic leadership and operational results for your brand and portfolio of retail stores.
Creative thinking, strategic leadership and operational results for your brand and portfolio of retail stores.
Trusted by industry leaders across Australia and New Zealand
IN NUMBER
Adrian Black is a operational focused, retail strategist and problem solver.
Adrian Black is a operational focused, retail strategist and problem solver.
Adrian Black is a operational focused, retail strategist and problem solver.
Years Working with Retailers
New Stores Delivered Globally
Current Clients
About
About
Adrian Black has worked in and around the retail industry for over 35 years. Having worked closely with 150+ brands from retail start-ups through to global market leaders, Adrian has seen what it takes to achieve success and how to deliver strategic improvements.
In 2009, Adrian created Black Line Group to support retailers wanting cost effective store development services. The Global Financial Crisis probably wasn’t the ideal time to launch a new business, but the principles and values were sound, and Black Line Group has since opened thousands of stores in Australia, New Zealand, United States, United Kingdom and South Africa.
In 2009, Adrian created Black Line Group to supportretailers wanting cost effective store development services. The Global Financial Crisis probably wasn’t the ideal time to launch a new business, but the principles and values were sound, and Black Line Group has since opened thousands of stores in Australia, New Zealand, United States, United Kingdom and South Africa.
Ten years later, Adrian launched Ticked Off which has become Australia’s leading retail facilities management solution saving time and money for brands large and small.
In 2024, Houston Plus was launched as a SaaS solution for multi-site, customer facing businesses looking to regain control of their portfolio. With more features and automations than any other solution, Houston Plus is helping businesses save real time and money.
In 2009, Adrian created Black Line Group to supportretailers wanting cost effective store development services. The Global Financial Crisis probably wasn’t the ideal time to launch a new business, but the principles and values were sound, and Black Line Group has since opened thousands of stores in Australia, New Zealand, United States, United Kingdom and South Africa.
Even the best teams can benefit from a fresh set of experienced eyes. Day-to-day operations often leave little time for stepping back and spotting hidden opportunities. That’s where I come in—not to tell you what’s wrong, but to help identify where things could run smarter, faster, or more profitably.
Think of it as a performance tune-up: bringing in leadership experience from across the industry to help unlock efficiencies, streamline processes, and spark creative ways to grow—without adding to your workload.
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Ticked Off has transformed how we handle repairs and maintenance in our stores. It saves us hours every week and lets us focus on improving store performance and customer experiences. The app is a total game-changer!"
Melanie Green
Head of Real Estate, Country Road Group
“It feels like decades since my first call and same-day inspection with BLR. While many tier-one retail design groups overlook independent store projects, BLR specialised in this and delivered. They truly understood retail, our brand vision, and worked within a challenging budget. The final result was a store design that balanced function, performance, and brilliant aesthetics. I’d happily recommend BLR to any retail client — their store design expertise is a key investment in retail success.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, they’re reliable, cost-effective, and truly an essential partner in our operations. Highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“BLR quickly understood our retail needs and brand vision, delivering a store design that combined function, performance, and great aesthetics — all within budget. I’d recommend them to any retail business looking to invest in impactful store design.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“BLR quickly understood our retail needs and brand vision, delivering a store design that combined function, performance, and great aesthetics — all within budget. I’d recommend them to any retail business looking to invest in impactful store design.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“BLR quickly understood our retail needs and brand vision, delivering a store design that combined function, performance, and great aesthetics — all within budget. I’d recommend them to any retail business looking to invest in impactful store design.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
"Since using Ticked Off we have been able to streamline our store maintenance system, reduce workload for our Retail Management Teams, speed up the process of repairs, and control our maintenance costs. In a market where we need to be putting our best foot forward in our store presentation, Ticked Off is a valuable asset."
James Glasson,
CEO, Glassons Australia
"Who would have thought transitioning 580+ retail stores and concessions could be so easy – with Ticked Off it was! This team know what they are doing! Would highly recommend any retailer to use the Ticked Off managed services and see how easy maintenance can be!"
Melanie Green
Head of Real Estate, Country Road Group
“BLR quickly understood our retail needs and brand vision, delivering a store design that combined function, performance, and great aesthetics — all within budget. I’d recommend them to any retail business looking to invest in impactful store design.”
Daniel Jordon,
Director at Roaring Stories
"My company engaged Adrian and his team at Black Line Group on store design concepts, my experience with both was always a seamless process with great results. This positive experience then gave me the confidence to engage Adrian with his Ticked Off business to run the full maintenance programme across our stores which were all luxury international brands that had exceptionally high standards and expectations which Adrian’s business was always able to achieve."
Adrew Bousie,
General Manager, Specialty Fashion Group
"Ticked Off has been a game-changer for our retail business! Their team is responsive, professional, and always goes above and beyond to ensure everything is running smoothly. From quick fixes to larger repair projects, highly recommend Ticked Off to any business looking for dependable, top-notch maintenance support."
Pennie Rende,
Chief Retail Officer, Fantastic Furniture
"Ticked Off Maintenance impressed me with their professionalism, quality work, and clear communication. The skilled technicians who attend the sites are reliable and attentive. I'd recommend them for anyone needing dependable maintenance, especially if quality is a priority."
Macauley Ryan,
Store Development & Facilities Manager, LSKD
